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Patina was built on a hypothesis: If we could build a new model of primary care for older adults, one that understands and appreciates their priorities and preferences, we could fundamentally transform healthcare and help people enjoy their best lives – whatever that means to them. To do this we’d need to provide primary care that is more personal, convenient, comprehensive and consistent over time.

LaKisha is a day-to-day advocate for her patients, working to provide them the healthcare and aging experience they want and deserve. As she discusses in this Q&A, her job is to take the time to know each patient she works with, understand their needs and goals, coordinate care, locate resources and handle legwork.

As a Patina Health Champion, JaCarla has mastered the art of authentic listening. She shares more in this Q&A, including her background in healthcare, what Patina’s mission means to her, and how she supports her patients every day through her role as a Patina Health Champion.

With a background in education and healthcare, Luis is at home in his role as a Patina Health Champion. He understands patients’ values and preferences for their care experience, supports them in their immediate and long-term goals, and, as he describes in this Q&A, helps them live their best life.

Valerie, who lives in the Chestnut Hill neighborhood of Philadelphia, brings a career in social services to her role at Patina. She admires Patina’s mission to provide older adults the healthcare and aging experience they deserve, and in this Q&A, she shares more about her role as a Health Champion, how she works with patients and more.

Fifteen years ago, I helped found an experimental primary care clinic for the sickest Atlantic City casino workers through AtlantiCare. Many were suffering from chronic conditions and diseases and were frequently hospitalized. They were fed up with the lack of progress they were making with their personal health and wellness. Their union’s health fund, which was in dire financial straits following years of explosive medical costs, was searching for a solution.

With the elevation of member experience measures in Star Ratings, CMS is signaling a broader transformation in the role payers can and should play in the care delivery system.   The Medicare Advantage market has shown no signs of cooling over the past two decades. As the number of plan offerings continues to grow, competition … Continue reading “Medicare Advantage Plans Need to ‘Win’ on Consumer Experience in 2023”

Pennsylvanians 65 and older are facing a unique challenge: their primary care practitioners (PCP) are retiring when their trusted guidance is needed most. Our state’s population is aging rapidly. An American Community Survey estimated that over one in five Pennsylvanians will be 65 or older by 2030. As we reach 65 and begin pursuing the … Continue reading “What to Do When Your Doctor Retires”

There are plenty of reasons why you might be choosing a PCP, or primary care practitioner. Perhaps you haven’t chosen one yet, and now need or are ready to. You may have recently received a letter from your current PCP letting you know they’re relocating or closing their practice. They may be joining a practice … Continue reading “Need a New Primary Care Practitioner? 3 Steps to Choosing a PCP That’s Right for You”

Mother’s Day is a time to honor not only our moms, but also the mother figures who have helped shape us. In that spirit, I’d like to share the story of someone extraordinary who helped make me the person and clinician I am today, and who continues to impact how I care for older patients … Continue reading “She Helped Me Become the Person and Clinician I am Today: A Mother’s Day Tribute”

I’ve spent years working in hospitals and clinics. Over countless hours I’ve learned from amazing professors and physicians. But after all of this medical training, I learned my most important lesson in medicine from my father. On the one-year anniversary of his death, the lesson I learned from his life is this: In care, the … Continue reading “We see you. Bringing the clinic to your home.”

My parents are approaching 80 years old. For the most part they’re healthy, but they’re facing a series of normal changes as they advance through their journey of life.

Julie Yoo, General Partner at Andreessen Horowitz and Patina board member, delves into the intersection of three transformational trends happening simultaneously within primary care and illustrates the value of Patina’s virtual and home-based primary care platform in a market long overdue for reimagination.