What older adults should expect from their healthcare providers

As you get older, your healthcare needs change. I often hear from patients and family members that traditional primary care doesn’t always meet their needs. Appointments are often brief and focused on quick fixes rather than looking at the big picture, including long-term health and overall well-being. This leaves little time to talk about important concerns like aging independently, managing chronic conditions, or improving quality of life – resulting in many older adults feeling alone when it comes to navigating their health.

Older adults deserve a better healthcare experience – one that’s age-friendly, comprehensive, and tailored to their unique needs at this phase of life. Let’s take a look at what you should expect from your healthcare provider. 

The limits of traditional primary care

Imagine a traditional primary care doctor – likely a family doctor managing routine checkups, immunizations, and common illnesses. While this care is essential, it’s often reactive, with providers stepping in only after a problem arises. Limited appointment time and the pressure to see many patients mean visits focus on urgent concerns, leaving little room for deeper discussions about important aging-related health challenges.

Another limitation is the focus on treating symptoms rather than taking a proactive, whole-person approach to care. If you’re 65 or older and managing multiple chronic conditions, you need careful medication management, lifestyle guidance, and attention to mental and cognitive health – areas that often don’t get the time and attention they deserve in a rushed appointment.

Older adults need more comprehensive, proactive, and personalized care – something a quick appointment rarely provides.

Why settle for the status quo?

If you’ve ever left a doctor’s appointment feeling rushed or unheard, you’re not alone. Many older adults have grown accustomed to brief, symptom-focused visits with providers who don’t truly know them or take the time to see the bigger picture. It’s easy to assume this is just how healthcare works – or that age-related challenges are inevitable. 

Respect for doctors and an awareness of their busy schedules may make some older adults hesitant to ask questions or advocate for themselves. It’s also common to dismiss certain symptoms as just a natural part of aging. But this mindset can prevent people from seeking comprehensive care and support that could improve their health, independence, and overall well-being.

At the same time, our healthcare system isn’t designed to enable lengthy appointments that cover areas beyond an immediate need or real relationships. Providers are often stretched thin, seeing many patients each day with limited time for in-depth discussions and assessments. It leaves both patients and providers settling for a standard of care that doesn’t fully address the complexities of aging.

Expect more from your healthcare provider

You shouldn’t have to settle for rushed, one-size-fits-all healthcare. You deserve and should expect more! Your care should be tailored to your unique needs, going beyond treating symptoms to proactively supporting your overall well-being – and understanding what’s happening in your life. Here’s what you should expect from a provider who can support the needs of older adults:

• Real relationships: Your provider should take the time to know you – your medical history as well as your values, goals and preferences. They should listen, prioritize your concerns, and ensure you feel seen and heard at every visit.
  
  
• Longer appointments: Older adults should expect and request longer visits. This allows for a thorough review of your overall health, including chronic conditions, medications, and any new symptoms or concerns. Longer appointments also provide time to discuss preventive measures like diet, exercise and screenings – helping you stay healthier for longer.
  
  
• Comprehensive assessments: A good provider will evaluate more than just vitals. Your visits should include a thorough evaluation of your physical, mental, and social health, including assessments of mobility, balance, cognitive function, and emotional well-being. Looking at the full picture ensures every aspect of your health is addressed.
  
  
• Proactive care planning: Rather than reacting to problems as they arise, your provider should take a proactive approach. This means regular screenings for common age-related conditions such as fall risk or memory changes, discussions about advance care planning, and strategies to manage chronic conditions before they worsen.
  
  
• Coordinated care: Many older adults see multiple specialists, making coordination important. Your provider should act as the “quarterback” to look at the big picture and ensure that all of your healthcare providers – specialists, therapists, and others – are aligned. This prevents gaps in care and unnecessary treatments.
  
  
• Focus on independence and quality of life: Your healthcare should support your ability to live independently for as long as possible. This may include referrals to physical therapy for mobility issues, recommendations for home modifications to prevent falls, and strategies to maintain cognitive health. Most people want to live at home, and good healthcare care can help you live life on your terms.
  
  
• Medication management: Older adults often take multiple medications, which can lead to unnecessary prescriptions and side effects. Your provider should regularly review your medications, remove them when appropriate, and adjust the prescription when necessary to fit your changing needs.

What to look for in your healthcare provider

When choosing a healthcare provider, look for someone who listens carefully and gives you enough time to voice your concerns. They should have experience seeing older patients and understand what to look for – and treat – in this phase of life. Coordination is key, so they should work closely with specialists, physical therapists, and any other relevant professionals to make sure everyone is on the same page and seeing your complete health picture. Finally, they should see you as a whole person, addressing physical, mental, emotional, and social care needs together.

Choosing a provider like Patina, which offers comprehensive, patient-centered care along with coordination and navigation support, can make all the difference. With the right care team, you can stay healthier, maintain your independence, and confidently navigate your healthcare journey.

Are you looking for a provider who supports you as a whole person, including condition management and more? Patina is a unique medical practice that supports your total health and well-being. Please share your contact information and our team will reach out within a business day to answer any questions or schedule your first appointment.